📅 Date of Birth & Age Restrictions

During sign-up on Jumboo, you will be asked to provide your date of birth. This information is essential to ensure security and compliance with the platform’s terms of use.

Why do we ask for your date of birth?

• Verify that you are at least 13 years old, the minimum age required to create a Jumboo account.
• Protect younger users by restricting access for minors in line with mental health best practices.
• Adjust the user experience based on age.

Important Age Restrictions

• Minimum age: 13 years old
• You cannot create an account if you are under 13.

Recommendations for users under 16

We strongly advise users under 16 not to use Jumboo. Social networks and mobile apps can impact younger audiences’ mental health. We aim to promote a healthy and responsible digital use.

How to update your date of birth?

Your date of birth is generally set during account creation and cannot be changed easily to prevent fraud or misuse. If you encounter any issue, please contact our support.