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Delete your account (confirmation)
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Delete your Jumboo account

We're sorry to see you go. Before proceeding, please note deleting your account is permanent and irreversible. All your data will be deleted, including your posts and interactions.

From the mobile App : iOS & ANDROID

Where to find the account deletion option?

From your creator account (whether private or public):

  • Access your profile.
  • Click on Dashboard.
  • Go to Account center & settings.
  • Select Your personal information.
  • Scroll down to the “Delete this account” section.

Steps to delete your account

Step 1: First confirmation

  • Tap the “Delete this account” button.
  • A first warning pop-up will appear with this message:
“Are you sure you wish to delete your account? This action is irreversible.”
  • You will be given two options:
  • Delete my account
  • Cancel

Step 2: Final confirmation

  • If you confirm by tapping “Delete my account”, a second pop-up will appear for final verification.
  • This gives you one last chance to back out:
“Deletion is permanent. Do you really wish to continue?”
  • You’ll see the same two choices again:
  • Delete my account
  • Cancel

Warning: What happens when you delete your account

  • Your account is immediately deleted after both confirmations.
  • All your posts, messages, comments and personal data are permanently erased.
  • You’ll receive a confirmation email to the address linked to your account once deletion is complete.

Still hesitating?

Before deleting your account, you can:

  • Temporarily switch to a private account
  • Disable certain notifications
  • Contact our support team for any questions or concerns

Deleting your account is a personal decision—we respect it, but we truly hope to see you again on Jumboo 💛

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