Help Center
Features
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The Jumboo Help Center is here to guide you step by step through everything the platform has to offer. Find all the resources, guides, and answers you need to make the most of your Jumboo experience.
Featured Articles
Customize your profile
Add a profile picture
Customize your account by adding a unique profile picture.
Delete Current picture
Remove your profile picture in one click if you want to go back to the default avatar.
Change your username (@)
Learn how to change your username to better identify yourself.
Edit/add a custom name
Learn how to create or edit a custom name that everyone can see.
Fill in your bio
Introduce yourself in a few words with your bio.
Create and post content
Post a photo
Share a picture with your community in a few simple steps.
Post a Kick
Express yourself by posting a Kick: a short, direct and impactful format.
Post a Mood (portrait video)
Capture the moment with a Mood, an authentic vertical video.
Post a carousel - multiple selection
Share multiple visuals in a single post using the carousel format.
Edit a post
Correct or adjust the content and details of a post that has already been published.
Delete a post
Delete a post permanently if you no longer want it to be visible.
Tag a person
Tag a person directly in your photo to notify them.
Mention a person in the description
Add @username in the text to mention someone in your caption.
Feed & Navigation
Browsing your news feed
Scroll through recent posts and discover content that matters to you.
Manage my subscriptions
Access the list of accounts you follow and manage your subscriptions with ease.
Navigation & full-screen display
Learn how to turn full-screen mode on or off while you're browsing.
News feed
Your personalized feed, updated in real time according to the profiles you follow.
Explore
Discover new accounts and content through a tailor-made selection.
For You
A space for personalized recommendations just for you.
Notifications
Find here all the interactions related to your account: likes, comments, subscriptions...
Profile
Access your public profile, customize it and view your posts.
Visiting and interacting with an account on Jumboo
Discover another user's profile, interact with their content or follow them.
Interact with a post on Jumboo
Learn how to like, comment, share or report a post in just a few clicks.
Content or account suggestions on your Feed
Understand why certain content or profiles are recommended to you in your feed.
Visiting and interacting with an account on Jumboo
Visit a user profile
Views a user's public profile and discovers their posts.
Visit a Business Account
Explore a business account to learn about its features and updates.
Subscribe to a creator account
Follow your favorite creators to keep up with their latest posts.
Unfollowing an account
Manage your subscriptions by easily unsubscribing from unwanted accounts.
Enable/disable notifications for an account
Customize the alerts you receive for each account you follow.
Private Account Login Request
Sends a request to access an account's private content.
Discover posts in an account
Browse an account's visible posts to stay informed.
The main wall
Visualizes the main feed of most recent and popular content.
The Mood Wall
Discover videos and images expressing emotions and atmospheres.
The Kick Wall
Explore the short, direct and impactful posts on Jumboo.
Quick content preview
Take a quick look at the content without leaving your current page.
Share an account
Spread an account to your community or contacts.
Report an account
Report an account for policy violations or inappropriate behavior.
Block an account
Prevent an account from interacting with you or seeing your posts.
Interact with a post
Like a post
Express your appreciation by liking a post.
Comment on a post
Share your opinion or react by leaving a comment.
Reply to a comment
Interact directly with a comment by replying to it.
Delete a comment
Remove a comment you've posted if you want to delete it.
View replies to a comment
Displays all responses received under a given comment.
Mention someone in comments
Use @username to tag someone in a comment.
Share a post
Spread a post to your community or contacts.
Report a post
Report a post that violates the rules.
Report a comment
Report an inappropriate or non-compliant comment.
Block an account from a post
Block an account directly from an offensive post.
Dashboard
Account & Settings Center
Access and manage all the options related to your account and preferences.
Edit your profile
Customize the information visible on your public profile.
Invite friends to join Jumboo
Introduce your contacts to Jumboo and grow your community.
Manage Privacy (Private/Public)
Choose who can see your posts and profile.
Blocked accounts
View and manage the list of accounts you've blocked.
Link to the Help Center
Access help and FAQs to get the most out of Jumboo.
Link to the Privacy Center
Learn more about our data protection commitments and settings.
Add a business account
Link a business account to your profile to manage your presence.
Log out the app
Safely exit your account to end your session.
Features
Mood
Post authentic vertical videos to share your emotions and moods.
Kick
Express yourself quickly with short, direct and impactful posts.
Carousel - multiple post
Shares multiple images or videos in a single post.
Photo post
Share a single picture with your community in a few simple steps.