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Change your user name (@)
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Change your user name (@)

Your username is your unique identifier on Jumboo. It allows other members to find you easely and mention you in their posts or comments. Need to change it? Be it to embody your new project, your personality or just to clean up ; it is simple and quick.

Form the mobile App : iOS & ANDROID

Access your profile (from the mobile App)

  1. Open the Jumboo App
  2. Tap the Profile icon on the lower right of the screen

2 ways to change your username

Option 1 : From the Dashboard

  • On your profile, tap Dashboard.
  • Select Edit your profile.
  • Tap your username (@).
  • Enter your new user name.
  • Tap Confirm on the lower right of the screen.

Option 2 : Via the “Magic wand” icon

  • From your profile, tap the ” Magic wand ” icon.
  • You access the Edit your profile page directly.
  • Tap your username (@).
  • Enter your new user name.
  • Tap Confirm to save the changes.
  •  You will automatically be redirected to your profile with the new @ displayed.

Tips

  • Pick a simple name, clear and recognizable.
  • Avoid complicated special characters.
  • Check for availability: one unique @ for each member.

Changing names is also asserting one’s identity on Jumboo. Use it well !! 

And to change your custom name?

Check this way 
Change / Add a custom name

FAQ

It is your unique identifier on Jumboo. It allows the other members to find you, mention you in their posts and comments, and share your profile.

Two options:

1. From the Dashboard > Edit your profile

2. By tapping the " Magic wand " from your profile

In both cases, select your username, enter the new one, then Confirm.

No. Once changed, your former user name becomes available for other members. It is thus preferable to give it a good thought before changing it.

It is possibly already taken or contains unauthorized characters. Try a simpler or more original variant.

Yes : Pick a clear, easy to remember name without complex symbols. It will facilitate you being recognized on the platform.

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