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Personal data (GDPR)

Erased data after account deletion

When you decide to permanently delete your Jumboo account, some of your data and associated content will be erased in compliance with our Privacy policy and current regulations.

From the mobile App : iOS & ANDROID

Which data is erased?

  1. User profile
    All information linked to your profile: name, profile picture, bio, gender, date of birth, etc.
  2. Posts and shared content
    Photos, videos, comments, Mood posts, Kicks, carousels, etc.
  3. Social interactions
    Likes, comments, shares associated with your account.
  4. Private messages
    All exchanges made through Jumboo messaging.
  5. Preferences and settings
    Privacy settings, notification preferences, subscriptions, etc.
  6. Browsing history and usage data
    Aggregated and anonymized data may be retained for statistical purposes only.

Data not erased immediately
Some data may temporarily remain in system backups for technical reasons, but will be permanently deleted within a maximum of 30 days.

Protection and privacy
Your deletion request is handled with the utmost care to ensure your privacy and full compliance with personal data protection regulations (GDPR, CCPA, etc.).

Irreversible termination
Account deletion is final.
You will no longer be able to recover your account or access any content or interactions once this operation is completed.

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