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Confidentialité et sécurité
General policies of the Jumboo Platform
In effect as of : may 23rd, 2025
Terms of Service of the Jumboo Developer platform
These terms frame the use of the Jumboo Developer platform, including all the tools, APIs, SDKs, plugins, content, services and technologies provided by Jumboo for the development of apps or services connected to Jumboo. Any use of the platform implies full agreement of the present terms.
1. Introduction
The “Platform” designates the development services provided by Jumboo, allowing the creation of integrations, access to Jumboo data or provision of data via API, SDK, plugins and other technologies.
Access or use of the Platform equates to agreement to these terms, including all applicable policies published by Jumboo (e.g. developers’ documentation). You must also comply with all applicable laws, including data protection laws.
These terms apply to any entity you represent if you access the Platform on its behalf. In case of breach, Jumboo may suspend or terminate your access.
2. Intellectual property rights
a. Licence granted by Jumboo: Jumboo grants you a limited, non-exclusive, non-transferable, no sublicenses (except authorized service providers) license to use the Platform within the scope of these terms. Any attempt at selling, reverse engineering or creating derivative works is prohibited without explicit authorization.
b. Licence you grant Jumboo:
Content: You grant us a worldwide, free, transferable license to use, reproduce, modify, distribute, publicly display and create derivative works for the purpose of operating or improving the Platform. This includes attributing your name, brand or logo and analyzing your content to assess compliance.
Application: You grant us a similar license for your application within the operation or improvement of the Platform. This does not prevent Jumboo from developing or commercializing services similar to your application.
Name, brand, logo: You grant us a license to use your trademarks for promotion or communication related to the use of the Platform.
c. Protection of others’ rights:
You guarantee that the content and data you provide do not violate any third party’s rights.
You are responsible for obtaining all necessary authorizations to exploit content transmitted to Jumboo.
You must have a withdrawal procedure compliant with the law in case of content transmitted by third parties infringing their rights.
3. Data usage
a. Forbidden practices: You commit not to process Jumboo data in a discriminatory, intrusive, illegal, unauthorized manner, for surveillance purposes, without consent or for resale. Any attempt to decrypt, re-identify or modify data without authorization is also forbidden.
b. Restricted data: Access to certain sensitive data requires a clear legitimate interest, user consent, and compliance with purposes described in Jumboo’s technical documentation.
c. Sharing of data: Jumboo data can only be shared with a service provider under a written contract, with proof of user consent, or if required by law. You are responsible for any third party to which you transmit such data.
d. Data deletion: You must delete or update data upon Jumboo’s or the user’s request when its processing is no longer justified or in case your app is shut down. Proof of deletion may be required.
4. Privacy policy
You must provide an up-to-date, publicly available privacy policy clearly detailing collected data, its usage, their purpose and the user’s deletion process. It cannot contradict Jumboo’s terms.
5. Services and technologies providers
a. Services providers: You are responsible for any supplier or sub-contractor. They must handle data only according to your instructions, in compliance with the present terms, and cease all handling or storing of this data at the end of their engagement.
b. Technologies providers: You must guarantee a strict separation of data between clients, use it only for the client’s benefit, and respect all obligations regarding documentation, security, deletion, and limited sharing strictly for legitimate purposes. Jumboo may terminate the client relationship if deemed non-compliant.
6. Data security
You must implement appropriate security measures, promptly fix any vulnerabilities, protect your access keys, and report any breach or security incident without delay. You must cooperate with Jumboo in case of investigation or incident.
7. Compliance and audits
Jumboo may request information, conduct audits, or require immediate data deletion for non-compliance at any time. You must ensure access and cooperation from your providers. Any misconduct or obstruction may lead to suspension or termination of your access to the platform.
8. Notifications
Any notification may be sent to you via email or your developer space. You are responsible for keeping your contact details up to date.
9. Compensation
You agree to indemnify Jumboo against any claim or procedure related to the use of your app or your content.
10. International data transfers
Data may be transferred and stored outside your country, subject to contractual or legal guarantees compliant with GDPR.
11. Termination
Jumboo may suspend or terminate your access to the platform in case of breach of these terms, non-payment, or abuse. Upon termination, you must cease all use and delete all data received from Jumboo.
12. Limitation of liability
Jumboo does not guarantee the absence of errors or fitness for a particular purpose. In no event shall Jumboo be liable for indirect damages, lost profits, or business interruption.
13. Miscellaneous provisions
a. Applicable law and jurisdiction: These terms are governed by French law. Any dispute will be submitted to the competent courts of Paris.
b. Modifications: Jumboo may modify these terms at any time with notice. Continued use constitutes acceptance.
c. Partial invalidity: If any clause is deemed invalid, the others remain in force.
d. Entire agreement: These terms supersede all prior agreements relating to the platform.
Partnerships and international regulatory compliance
To ensure a compliant, responsible and secure platform, Jumboo collaborates with recognized partners: e-Enfance, Respect Zone, Point de contact (France), as well as Common Sense Media, NetSmartz (NCMEC), ConnectSafely, Stopbullying.gov and the Cyber Civil Rights Initiative (CCRI) in the United States.
Present terms are based on main legal frameworks on data protection and digital services, including:
- General Data Protection Regulation (GDPR – EU regulation 2016/679)
- Digital Services Act (DSA – EU regulation 2022/2065)
- Children’s Online Privacy Protection Act (COPPA – 15 U.S. Code § 6501-6506)
- California Consumer Privacy Act (CCPA – Cal. Civ. Code § 1798.100)
- Communications Decency Act, Section 230 (CDA §230)
- First Amendment of the Constitution of the United States (freedom of speech)