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Privacy and security
Jumboo’s Privacy center
In effect as of : may 2025
Privacy Policy
We are committed to protecting your personal data while providing an innovative, customized and safe experience. This policy explains which data is collected, how we use it, share it, and the rights at your disposal.
1. What information do we collect?
- Information you provide on sign-up and account creation (email, phone number, age, etc.).
- Your activity on Jumboo (likes, posts, messages, interactions).
- Your relations (friends, followers) and the interactions with them.
- Data about your device (type, OS version, network, IP address).
- Data from external partners in relation to your activity on Jumboo.
2. How do we use your information?
- To customize your experience (content, suggestions, ads if enabled).
- To improve our services through analysis and tests.
- To offer messaging, content creation and commercial services.
- To protect users’ security.
- To engage in research for the common good.
3. Who do we share your information with?
- We never sell your data. We share them with:
- Our technical partners to provide services (analytics, ads, storage).
- Companies with which you interact on Jumboo.
- Authorities or jurisdictions, when required by law.
4. Your rights
- In compliance with GDPR and other applicable laws:
- You can access and edit your data.
- You can withdraw your consent at any time.
- You can ask for deletion or downloading of your data.
- You can challenge handling of your data or account.
5. Conservation duration
- We store your information:
- As long as necessary to provide our services.
- To meet our regulatory obligations.
- To guarantee security or prevent abuse.
6. International data transfer
We can transfer some information out of your country of residence, including to the United States, in compliance with international protection norms (like typical contractual clauses).
7. Policy update
Any substantial modification will be notified ahead of time. The date of effect will be mentioned.
8. Contact us
If you have any question, request or claim, you can contact our Data Protection Officer (DPO) here: support@jumboo.io
This Privacy Center allows you to better understand and control how your information is used on Jumboo.
Partnerships and International Regulatory Framework
To further our commitment to ethical and secure use of the service, Jumboo collaborates with recognized partners: e-Enfance, Respect Zone, Point of Contact (France), as well as Common Sense Media, NetSmartz (NCMEC), ConnectSafely, Stopbullying.gov, and the Cyber Civil Rights Initiative (CCRI) in the United States.
Our Privacy Policy is based on major international legal norms, including:
- General Data Protection Regulation (GDPR – EU regulation 2016/679)
- Digital Services Act (DSA – EU regulation 2022/2065)
- Children’s Online Privacy Protection Act (COPPA – 15 U.S. Code § 6501-6506)
- California Consumer Privacy Act (CCPA – Cal. Civ. Code § 1798.100)
- Communications Decency Act, Section 230 (CDA §230)
- First Amendment of the Constitution of the United States (freedom of speech)