Dashboard
Acess the Help Center
The Jumboo Help Center is your practical guide to know everything about the App and fully enjoy its features. Here is how to use it :
From the mobile App : iOS & ANDROID
1. Why use the Help Center?
- Quickly find answers to your questions without waiting.
- Learn how to use each feature on Jumboo, step by step.
- Access tutorials, advice, and tips to enhance your experience.
- Discover how to manage your privacy, report content, or block an account.
2. How to access the Help Center?
From the app, tap the Help Center link in the main menu or from your Dashboard. You’ll be redirected to a clear and well-organized page with all available topics.
3. How to navigate the Help Center?
- Use the search bar to type a keyword or specific question.
- Explore thematic categories: profile, posts, interactions, security, privacy, etc.
- Tap an article to read detailed explanations with visuals and examples.
4. What if you can’t find your answer?
- Go to the Contact section to send a message to our support team.
- Soon, you’ll be able to chat directly with an advisor via the integrated live chat.
5. Why come back regularly?
The Help Center is continuously updated with the latest features and improvements. It’s also where you’ll find fresh tips to make the most of Jumboo over time.