Help Center
Manage your account
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The Jumboo Help Center is here to guide you step by step through everything the platform has to offer. Find all the resources, guides, and answers you need to make the most of your Jumboo experience.
Featured Articles
My first steps on Jumboo
Creator registration process (with invitation code)
Register as a creator using a valid invitation code.
Business Account Registration Process
Create a business account to manage your presence on Jumboo.
Log in / Log out
Log in to your account or log out securely.
Gender selection
Select your gender to customize your experience.
Date of birth & age restrictions
Indicate your date of birth to respect the age rules.
User name selection
Choose a unique name to represent yourself on Jumboo.
Private account (default)
Your account is private by default, only your followers can see your posts.
How to enable Creator Mode (Public)
Learn how to make your creator account publicly visible.
Set up a business account
Your personal information for the Business account
Manage and update your business account information.
Delete a Business Account
Permanently delete your Business account and all its data.
Information about your organization
Provide the essential details about your organization or business.
Manage your access
Your Personal Information
Access and manage personal data related to your account.
Reset your password
Change your password if you forget it or suspect hacking.
Change your password
Update your password at any time from your account center.
Change the main email address
Edit your primary email with a security check.
Add a secondary address (2-factor authentication)
Add a second address to make your account more secure.
Change your recovery email address
Update your backup address used for recovery.
Enable two-factor authentication
Protect your account with two-step verification.
Delete your account
Request the permanent deletion of your account and data.
Privacy and settings
Notification settings
Choose the types of alerts you want to receive on Jumboo.
Settings: Tags and mentions
Control who can tag or mention you in a post or comment.
Sharing settings
Define how your content can be shared by others.
Device authorizations
Authorize access to your camera, microphone, or library on or off as needed.
Share your profile in one click
Copy your profile link to easily send it to your contacts.