Help Center
Trust & transparency
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The Jumboo Help Center is here to guide you step by step through everything the platform has to offer. Find all the resources, guides, and answers you need to make the most of your Jumboo experience.
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Moderation & Reporting
Report a post / comment / account
Reports content or an account that violates Jumboo's policies.
Possible reasons for reporting
Learn about the different reasons for reporting content or behavior.
Automatic blocking or human moderation
Understand how Jumboo combines automatic detection and human intervention.
Follow-up on the processing of reports
Follow the evolution and the decisions taken after your report.
Account Privacy
Account Privacy
Control who can see your profile, posts, and interact with you.
Blocked accounts
Access the list of blocked accounts
View all the accounts you have blocked from your personal space.
Blocked account search function
Quickly find a blocked account using the search bar.
Privacy & Data
Main email address
Manage your main email, which is used to log in and receive important information.
Secondary address: management via 2FA
Adds or changes an address used for two-factor authentication.
Gender, date of birth...
Update your personal identity information.
Data deleted after account deletion
Find out what happens to your data once your account is deleted.
Access the Privacy Center
Check out our commitments and tools to protect your privacy.